IMG Stories

Everyday Tells A New Story at IMG. Check out STORIES on our website to learn more about what's happening at IMG. We love our tales of employees who went the extra mile. Join us for stories of the past, such as events that brought joy or inspiration to our Residents, New Chapters and stories about present-day acts of kindness and people who pay it forward. If it's happening at IMG, you will read about it here, because we put our Residents First!

IMG December Customer Service Superstar | Teaki Bryan

Congratulations to Teaki Bryan, CNA, at Paris Healthcare Center!  You are the IMG Customer Service Superstar for December!

Teaki Bryan always finds a way to brighten the days and nights for the residents she comes in contact with throughout the time she is working.  She has been an important part of the team at PHC and enjoys making the residents and her co-workers smile.  Just before Christmas, on her day off, Teaki and her family came walking through the doors with arms loaded with presents for the residents. The family was dressed for the holidays as several were adorned in Santa Hats and one family member came as the Grinch. 

IMG November Customer Service Superstar | Kelsey Houser

Congratulations to Kelsey Houser from Newton Care Center!  We are proud to announce you as the IMG November Customer Service Superstar!

She goes by many names, “Little Bit”, “Tiny”, “Hey you, come help me”, or Kelsey! She is always here, chipper and ready to help.  Kelsey Houser is our housekeeper, but she can be found assisting all departments!  She not only works the housekeeping schedule but in order to get her work completed in a timely manner she will assist the residents, the dietary department, laundry, etc.  She is never shy to lend a helping hand. 

IMG October Customer Service Superstar | Nadine Dure

Congratulations to Nadine Dure from Cathedral Healthcare!  You were chosen as the IMG October Customer Service Superstar!

Nadine has been a Nurse for Cathedral for a little over a year.  When you think of  bedside manner, you typically hear people reference it not always in the best light.  That is not the case with Nadine.  She has a very king and caring demeanor all the time.  Nadine is quiet, compassionate, and loving to all of her Residents and co-workers.  She was the floor nurse during a saturday admission.  Nurses do not always love weekend admissions but Nadine was great through the process. 

IMG September Customer Service Superstar| Hope Bryant


Congratulations to Hope Bryant from North Logan Health Care Center!  You were chosen as the IMG September Customer Service Superstar!  Hope has been with North Logan for over 30 years and while I could give you several examples of her selflessness, a very recent incident stands out. Hope is always figuring out ways to help others, whether it’s a resident, employee or someone in our community. She has picked up free scrubs and brought them in to give to our employees who need a little extra help getting started in their job.

IMG August Customer Service Superstar | Cathy Plunkett

Congratulations to Cathy Plunkett, LPN, from Paris Healthcare!  You are the IMG August Customer Service Superstar!

Cathy Plunkett, LPN, has been a bright spot in the lives of the Paris Healthcare residents for the past 34 years.  Every day she brings a smile, laughs and something fun to share with those she works with and those she takes care of during her shifts. Through the years Cathy has worked many of her nursing years, in the memory care unit, and has come to know every resident, their likes and dislike, their families and is eager to spend time with them.

Most recently she purchased a pair of shoes that lights up in multiple colors because she knew the Residents would enjoy them. The residents love the shoes and especially enjoyed dancing with her in her light up shoes.