IMG August Customer Service Superstar | Cathy Plunkett

Congratulations to Cathy Plunkett, LPN, from Paris Healthcare!  You are the IMG August Customer Service Superstar!

Cathy Plunkett, LPN, has been a bright spot in the lives of the Paris Healthcare residents for the past 34 years.  Every day she brings a smile, laughs and something fun to share with those she works with and those she takes care of during her shifts. Through the years Cathy has worked many of her nursing years, in the memory care unit, and has come to know every resident, their likes and dislike, their families and is eager to spend time with them.

Most recently she purchased a pair of shoes that lights up in multiple colors because she knew the Residents would enjoy them. The residents love the shoes and especially enjoyed dancing with her in her light up shoes.  A video was made of her dancing, with her fancy shoes, with a VA resident and posted on social media. To date there have been nearly 3,000 views of the dance with many people commenting, “Great nurse,” “I love your enthusiasm and devotion to provide your residents a greater quality of live by making them smile and have fun,” “That makes my heart smile,” “I love Cathy. She is the best.”

During this year’s National Nursing Home Week Cathy and her husband, Roger, donated the use of several antique nursing items they owned.  All the items were included in the week-long art gallery set up at PHC.  No matter what is going on everyone knows they can count of Cathy Plunkett to be there, to bring a smile and something fun to the table.